Tibefy Support

How do I contact Tibefy Support?

The quickest way to contact us is via our chat widget located at the bottom right of this page.

1. Open the chat widget icon.
2. Provide as much detail as possible to the Tibefy Bot.
3. If needed, the bot will connect you with a human agent.

Please only start one conversation at a time to help us respond faster.

How do I contact Tibefy by email?

You can email us at tibefy@gmail.com. We typically aim to respond within 24-48 hours. Please include:

• Order number
• Email address
• Description of your issue
• Supporting images

Why doesn't Tibefy have a phone number?

Tibefy is an online-first brand, and our support is built to handle queries efficiently through digital channels. Our team is available 24/7 via the chat function!

How do I become a Tibefy athlete?

We don't have set criteria, as all our athletes are unique. Our Partnerships Team regularly scouts talent whose values align with ours.

The best advice is to focus on your own path, identify what makes you unique, and inspire others. You must be 18+ to become an Athlete.

Don't get got!

Counterfeiters are becoming skilled at creating fake ads and websites. Here's how to spot them:

• Verified Tick: Look for the blue verification tick on social media. No tick? It's not us.
• Official URL: The only official website is tibefy.com. Avoid URLs like tibefy-norge.com or similar.
• Suspicious Offers: We will never ask for bank details for 'product testing' or ask for inappropriate photos.

If you suspect a site is fake, please report it to our team and your bank immediately.

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